Customer service during the national holiday may 8

 

Due to the national holiday on Wednesday, May 8, 2024, Moser customer service will be available for you again from Thursday, May 9, 2024. We will try to process all incoming orders and inquiries as soon as possible. Thank you for your understanding.

 

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Is it possible to remove scratches from the crystal glasses and other products?

It depends on the specific product. Scratches on thin-walled products (e.g., glasses) are difficult to fix, given that they don’t have a sufficiently thick layer of crystal to sand away. On the other hand, decorative objects and thick-walled drinkware glass can be sanded or polished, thus removing any scratches. This same method is used to repair a product’s damaged base.


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